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— Case study · Marketing & creative

Signet Interactive

A series of data-driven infographics designed to support a Houston digital agency’s blog content on marketing and media statistics — built inside their brand guidelines, made to be skimmed in a social feed and still hold up as a source.

Client
Signet Interactive — digital marketing agency, Houston, Texas
Scope
Infographic design · Data visualization · Content design for agency blog
Palette
Signet’s own brand system — navy, sky blue and gold
Credit
Designer: Alejandro Vega, founder of Puente Digital. Commissioned freelance work, completed before the studio was formed.
Infographic icons for print, radio and TV ad share with percentage callouts, in Signet Interactive's navy and blue palette 1800 × 600 — Ad share spending
— The brief

Numbers an agency's clients could actually use

Signet Interactive needed a way to back up the advice they were giving clients — that budgets were shifting from traditional media to digital, and that customer experience was becoming a measurable line item — with sourced data their own audience would trust and share.

The brief was narrow and recurring: take a set of statistics from named sources, and turn each one into a single infographic that reads in the time someone spends scrolling past it. No client identity to build, no system to design from zero — the job was applying Signet’s existing brand guidelines consistently across a series, so each new post looked like it belonged to the last one.

— Ad share spending

Traditional vs. digital, made legible at a glance

Print, radio, TV and digital ad share sit side by side as proportionally-sized circles over a U.S. map — the shape doing the comparison so the reader doesn’t have to hold four percentages in their head. Supporting stats on mobile search spend and radio reach run below as a second, faster read for anyone who stops scrolling a second time.

Infographic: Traditional and Digital Marketing, showing 2016 ad share spending across print, radio, TV and digital with supporting mobile search stats Ad share spending, 2016
— Marketing today vs. yesterday

Drawing the complexity instead of describing it

This one is a before/after diagram rather than a stat sheet: a brand’s reach to a customer mapped as a handful of clean, connected channels — then the same brand mapped against every channel a customer actually moves through today. The point isn’t any single number; it’s that the second diagram is visibly, immediately more tangled than the first.

Infographic: Marketing Today vs Yesterday, comparing a simple linear customer journey before to a dense multi-channel network of touchpoints now Marketing today vs. yesterday
— Ad spend, revisited

The bigger picture behind the channel numbers

A companion piece to the ad-share breakdown, built for the reader who wanted the full year in one image: search’s growing share of ad budgets, where media-quality concerns were rising, and how far social had moved from a nice-to-have into a measured line item — content marketing generating three times the leads at 62% less cost, and Pinterest and Facebook alone driving the majority of e-commerce referral traffic. The kind of post a client forwards to their CFO.

Infographic: Rethinking Ad Spend, covering search engine marketing share, media quality, Twitter usage, content marketing lead generation, and Pinterest and Facebook e-commerce referral traffic Rethinking ad spend
— Customer journey mapping

The cost of a bad experience, in one long scroll

The last piece in the series traded ad-spend statistics for something more human: what happens after someone becomes a customer. It compiles findings on response speed, social care, B2B versus B2C content effectiveness and how unevenly forgiving people are — twelve good experiences to make up for one bad one — into a single long-scroll reference an account manager could pull up mid-meeting.

Infographic: Customer Journey Mapping, covering response-time expectations, B2B and B2C content effectiveness, millennial brand loyalty and the cost of poor customer service Customer journey mapping
— What shipped

What the series had to hold

4
Infographics designed across the engagement, each sourced and cited
1
Brand system followed throughout — not a new identity per post
2
Years the series ran, supporting the agency’s own blog content

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